Workforce Management Best Practices You Should Know

Workforce Management Best Practices You Should Know

by James Howe, on July 18, 2024
Managing a workforce in the manufacturing sector is challenging. Production targets are often missed, labor costs rise, and on-time deliveries suffer. These issues affect your customer's supply chain and your company’s reputation.

Effective workforce management involves strategic planning, robust human capital management, and leveraging technology to improve productivity, reduce costs, and enhance employee engagement. These practices and more are essential for maintaining a competitive edge and achieving operational excellence in manufacturing.

Read on to discover proven workforce management best practices that can transform your manufacturing operations, boost efficiency, and ensure your business stays ahead in a demanding market.
 

Key Best Practices for Effective Workforce Management


Effective workforce management in manufacturing requires strategic planning, proper use of technology, and a focus on employee engagement and development. Ensuring all eight of these best practices in your current manufacturing environment can significantly enhance productivity and efficiency. Even if you only miss a few, integrating these practices can lead to substantial improvements.
 

1.Establish Clear Workforce Planning and Budgeting


Strategic workforce planning and budgeting are important for aligning your workforce with business goals. This involves setting realistic budgets and forecasting labor needs accurately. For example, a manufacturing company might use historical production data to predict future labor needs, ensuring they have the right employees to meet production targets without overspending.

Key steps include:
 
  • Analyzing historical data to forecast labor needs
  • Aligning workforce planning with production schedules
  • Setting budgets based on realistic labor cost assessments

A well-planned workforce strategy helps avoid under or overstaffing, which can disrupt production and inflate costs.
 

2. Implement Robust Human Capital Management


Managing human capital effectively involves recruiting talent, providing comprehensive training, and fostering employee development. For example, a manufacturing firm could implement a targeted training program to upskill workers in operating new machinery, leading to improved efficiency and reduced downtime.

Key areas to focus on include:
 
  • Recruitment: Attracting skilled workers through targeted job postings and competitive benefits
  • Training: Continuous training programs are offered to keep skills updated
  • Development: Providing career advancement opportunities to retain top talent

Investing in human capital leads to a more skilled, motivated workforce, which drives productivity and quality.
 

3. Leverage Workforce Management Software


Workforce management software streamlines scheduling, forecasting, and performance tracking. It provides real-time data to make informed decisions. For instance, a manufacturer might use software to optimize shift scheduling, ensuring adequate staffing levels during peak production times while avoiding excessive overtime.

Benefits of workforce management software include:
 
  • Real-time labor tracking and reporting
  • Automated scheduling and shift management
  • Improved compliance with labor regulations

Using such software enhances operational efficiency and reduces administrative burdens.
 

4. Foster a Culture of Continuous Improvement


Continuous improvement involves regularly reviewing and refining processes. This can be achieved through employee feedback and performance metrics. For example, holding regular shift startup meetings can provide a platform for discussing process improvements and addressing any issues promptly.

The following strategies can aid in fostering continuous improvement:
 
  • Regular feedback sessions and performance reviews
  • Implementing employee suggestions for process enhancements

Setting clear performance goals and KPIsA culture of continuous improvement leads to higher efficiency, better quality, and increased employee satisfaction.

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5. Optimize Scheduling and Forecasting


Effective scheduling and forecasting ensure that production targets are met without overburdening employees. By using tools to forecast demand accurately, manufacturers can adjust their workforce size and schedules.

Consider the following practices:
 
  • Using historical production data for accurate forecasting
  • Implementing flexible scheduling to accommodate fluctuating demand
  • Reducing overtime by balancing workloads

Optimizing scheduling reduces employee burnout and enhances productivity.
 

6. Enhance Employee Engagement and Satisfaction


Employee engagement is key for productivity and retention. Manufacturers can enhance engagement by creating a positive work environment and recognizing employee contributions. For example, implementing an employee recognition program can boost morale and motivate workers.

Steps to enhance engagement include:
 
  • Providing regular feedback and recognition
  • Ensuring a safe and healthy work environment
  • Offering opportunities for career growth and development

Engaged employees are more productive, less likely to leave, and contribute positively to the company's success.
 

7. Utilize Data-Driven Decision Making


Data-driven decision-making involves collecting and analyzing workforce data to inform management strategies. For instance, a manufacturer might track absenteeism rates to identify trends and address underlying issues.

Some of the key metrics to track are:
 
  • Absenteeism and turnover rates
  • Employee performance and productivity
  • Training effectiveness and skill gaps

Using data helps managers make informed decisions that improve efficiency and reduce costs.
 

8. Adapt to Changing Workforce Dynamics


The manufacturing workforce is evolving, with more emphasis on remote work and diverse teams. Adapting to these changes involves implementing flexible work policies and fostering an inclusive culture. However, implementing remote work in a manufacturing environment presents unique challenges, as many roles require physical presence on the production floor. Decision-makers will need to be selective and focus on administrative roles that can be performed remotely.

Strategies that can aid in adapting workforce dynamics include:
 
  • Offering remote work options where feasible
  • Promoting diversity and inclusion initiatives
  • Providing support for work-life balance

Adapting to workforce dynamics ensures your company remains competitive and attractive to top talent.

By implementing these best practices, manufacturing companies can improve their workforce management, leading to higher productivity, lower costs, and a more engaged and satisfied workforce.

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What Does Successful Workforce Management Look Like?


Seeing effective workforce management in practice is a step up from discussing the theory of it. Effective workforce management in a manufacturing environment involves strategic planning, efficient use of technology, and a focus on employee engagement and development. Below are essential practices to help achieve these goals.

Below are a few hypothetical scenarios demonstrating how companies can apply best practices to overcome challenges and achieve significant improvements.
 

Addressing High Labor Costs and Inefficiencies


A mid-sized manufacturing company may face escalating labor costs and frequent production delays. Inefficient scheduling can lead to excessive overtime, and mismatched staffing levels cause bottlenecks and idle time.

The company should thoroughly analyze historical production data and implement a strategic workforce planning approach. Additionally, the business should adopt workforce management software to streamline scheduling and track labor costs in real-time. This will allow them to accurately align staffing levels with production demands, reducing overtime and downtime.

By optimizing their workforce planning, the company can achieve a more balanced and efficient use of their labor force. This not only reduces costs but can also improve on-time delivery rates. The enhanced scheduling flexibility allows for better handling of peak production periods and unexpected changes in demand.
 

Improving Employee Engagement and Retention

A large manufacturer can struggle with high employee turnover and low engagement, decreasing productivity and quality issues. Employees may feel undervalued and lack clear career development paths.

The company can introduce a comprehensive employee engagement program with regular feedback sessions, an employee recognition initiative, and career development opportunities. It can focus on creating a positive work environment and promptly address employee concerns.

With improved engagement, employees become more motivated and committed to their work. This leads to higher productivity levels and better-quality products. Focusing on career development helps retain top talent, reducing the costs and disruptions associated with high turnover.
 

Enhancing Operational Efficiency


A manufacturing firm may have difficulties managing its diverse and extensive workforce, leading to inefficiencies and compliance issues. Manual scheduling and tracking can be time-consuming and prone to errors.

A company can adopt robust workforce management software to automate scheduling, monitor compliance, and track performance metrics. The software provides real-time data, enabling managers to make informed decisions quickly.

Automation reduces administrative overhead and minimizes errors in scheduling and compliance tracking. Real-time data allows for more responsive and agile workforce management, improving overall operational efficiency and reducing compliance risks.
 

Adapting to Workforce Dynamics


A manufacturing company must adapt to changing workforce dynamics, including increased remote work and a diverse, multi-generational employee base. Otherwise, they may face challenges in maintaining productivity and employee satisfaction.

The company can implement flexible work policies to accommodate remote and hybrid work models. This will support work-life balance, among other programs and policies.

Adapting to workforce dynamics can help attract and retain top talent, creating a more stable and productive workforce. Focusing on work-life balance, diversity, and inclusion will foster a more innovative and collaborative work environment, driving better business outcomes.

By applying these workforce management best practices, manufacturing companies can address common challenges, seize opportunities for improvement, and achieve sustained operational success.
 

Maximize Workforce Management Efficiency with Landrum Workforce Management


Effective workforce management is crucial for the success of manufacturing operations. Companies can improve productivity, reduce costs, and enhance employee engagement by implementing best practices such as strategic planning, robust human capital management, and leveraging advanced software solutions.
Managing a manufacturing workforce can be challenging, but you don’t have to do it alone.

Landrum Workforce Management has supported businesses, including manufacturers, with workforce needs for over 50 years. Our performance-based process provides you with reduced per-unit labor costs, improved efficiency, increased employee engagement, and more.

Ready to transform your workforce management? Contact Landrum Workforce Management today to learn more about our comprehensive workforce solutions and how we can help yo
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James Howe

Jim Howe is the VP of Workforce Solutions for LandrumHR. He has more than 20 years of leadership experience in the Staffing Industry, having worked for a couple large national organizations. Jim’s expertise has been in building teams, growing revenue and profitability, while working in tandem with his clients to implement workforce management solutions focused on attracting, engaging and retaining the right workforce.

View more blogs by James Howe